Terms & Conditions for TheFiltersGuy.com

Last Updated: 1/3/2026

Welcome to TheFiltersGuy.com (“Company,” “we,” “us,” or “our”). These Terms & Conditions govern your use of our website, products, subscription services, and any related features (collectively, the “Service”). By accessing or using this website, you agree to follow and be bound by these Terms. If you do not agree, you must stop using the Service immediately.

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1. Use of Our Website

By using this website, you confirm that you are:

• At least 18 years of age

• Able to enter legally binding agreements

• Using the website in compliance with all local laws

You agree not to:

• Use the Service for illegal or unauthorized purposes

• Attempt to breach security or harm the website

• Copy, distribute, or exploit site content without permission

We may suspend access at any time for breaches or misuse.

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2. Products & Services

We sell HVAC air filters and related products for residential and commercial use.

Product details, pricing, features, and availability may change without notice.

We make efforts to display accurate product information, but:

• Colors, appearance, or packaging may vary

• Size compatibility is the customer’s responsibility

• We do not guarantee performance beyond manufacturer specifications

If unsure about sizing or filter type, contact us before purchase.

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3. Pricing & Payments

All prices are listed in USD unless otherwise stated.

We reserve the right to update prices at any time.

By placing an order, you authorize us or our payment processor to charge your payment method for:

• Product cost

• Applicable taxes

• Shipping fees (if any)

• Subscription renewals (if subscribed)

We do not store credit card information — transactions are processed securely by third-party payment partners such as Stripe or PayPal.

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4. Shipping & Delivery

Orders are processed within normal business hours.

Shipping times vary by location and carrier.

Once shipped, delivery issues such as delays, weather disruptions, or carrier errors are outside our control. However, we will gladly assist when possible.

Customers must provide an accurate address.

Lost shipments due to incorrect information are not guaranteed for replacement.

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5. Subscription (If Applicable)

If you join our filter subscription service:

• Payment will be automatically charged per cycle (monthly, quarterly, etc.)

• You may manage or cancel your subscription anytime through your account or by contacting us

• Cancellations must occur before the renewal date to avoid next cycle charge

No prorated refunds for partially used periods unless required by law.

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6. Returns & Refunds

We want you to be satisfied. If you have questions, see our Refunds Page

• For return help, contact: info@thefiltersguy.com.

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7. Intellectual Property

All branding, logo, designs, product descriptions, text, images, and content on this site are owned by or licensed to The Filters Guy.

You may not:

• Copy, resell, or redistribute content

• Use trademarked elements without written consent

• Misrepresent affiliation with our brand

We reserve all rights not expressly granted.

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8. Limitation of Liability

To the fullest extent allowed by law:

• We are not liable for incidental, indirect, or consequential damages

• We are not responsible for HVAC system issues caused by improper filter size/installation

• Use of products is at your own risk

You agree that our total liability will not exceed the amount you paid for the product or service purchased.

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9. Third-Party Links

Our website may contain links to external services or partners.

We are not responsible for the content, privacy, or practices of third-party websites.

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10. Account Responsibility

If you create an account:

• You are responsible for keeping login details secure

• All activity under your account is assumed to be authorized by you

• Notify us immediately if you suspect unauthorized access

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11. Changes to Terms

We may update these Terms occasionally.

The “Last Updated” date will reflect changes.

Continued use of the Website after changes means you accept the revised Terms.

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12. Contact Information

For questions, support, or legal requests, contact:

 Email: info@thefiltersguy.com

 Website: https://thefiltersguy.com